FAQ
General Questions
The item I wanted is now out of stock, what can I do?
Please join the waitlist and if there is a restock of an item you will be the first to be notified as a subscriber.
I am unsure what size to choose?
Please be prayerful about what may work best for you or reach out directly to the customer care team by email if further help is needed.
How can I find out about upcoming promotions?
You are invited to join our email list to be the first to know about our upcoming promotions.
Orders
How do I use promo code?
Please enter your promo code on the checkout page.
I have placed an order and didn't receive confirmation email?
Please feel free to send an email if it has been 24 hours with no order confirmation.
Returns
How do I return an item?
We process a return if there is an issue caused by us and will provide a return label after receiving an email with the issue and reason for return.
Do you accept refunds?
Yes, refunds are processed minus shipping cost within a reasonable time frame.
Shipping
Can I track my parcel online?
Yes, tracking is provided for you to track your happy mail on the way to you!
How long does delivery take?
Depending on the item, delivery takes between 3-7 days.